Effective Date: March 3, 2026
Schneller BMW (“Schneller BMW,” “we,” “us,” or “our”) is dedicated to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your choices regarding that information. By contacting, scheduling service with, or engaging with Schneller BMW, you acknowledge that you have read and understood this policy.
Information you provide:
We may collect your name, phone number, email address, mailing address, vehicle details, service requests, appointment information, and payment details when you contact us or schedule service.
Automatically collected information:
We may collect device information, IP address, browser type, and interaction data when you visit our website or engage with our communications.
We use your information to:
Schedule and provide BMW maintenance and repair services
Send estimates, invoices, appointment confirmations, reminders, and service updates
Respond to inquiries and provide customer support
Improve our services and communication processes
Comply with legal obligations and protect business security
By providing your phone number through our website, service scheduling forms, or in person, you may opt in to receive SMS communications from Schneller BMW.
These messages may include:
Appointment confirmations and reminders
Service updates
Customer support responses
Important service-related notifications
Message frequency varies depending on your service activity. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at (978) 465-2002.
Consent to receive SMS messages is not required as a condition of purchasing any goods or services.
We may use cookies or similar technologies to analyze website engagement and improve your online experience. You may adjust your browser settings to control cookie preferences; however, disabling cookies may impact site functionality.
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers who assist with:
Appointment scheduling
Payment processing
Website hosting
Customer communication systems
These providers are contractually obligated to safeguard your information.
We may also disclose information if required by law or to protect our legal rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
We implement industry-standard safeguards to protect your personal information. Access is restricted to authorized personnel only. While no system can guarantee complete security, we regularly review and enhance our security practices.
Marketing emails: You may unsubscribe at any time.
Access & correction: You may request access to or correction of your personal information.
Deletion: You may request deletion of your data, subject to legal or contractual obligations.
To exercise your rights, contact us using the information below.
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
We do not knowingly collect information from children under 13 years of age. If such data is identified, it will be promptly deleted.
Schneller BMW operates within the United States. If you access our services from outside the U.S., you consent to your information being processed and stored in the United States.
We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.
Schneller BMW
26 Middle Rd
Newbury, MA 01951
Phone: (978) 465-2002
Email: schnellerbmw@comcast.net
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed